Shipping policy

Shipping Policy

Thank you for shopping with Dija Beauty Experience. Please review our shipping policy carefully before placing your order.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is received. Once your order has been processed, it will be shipped according to the shipping method selected at checkout.

Shipping Time

Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days

Shipping times may vary due to carrier delays, holidays, or high-volume periods.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking information to update.

Incorrect Address

Please ensure your shipping address is correct at checkout. Dija Beauty Experience is not responsible for lost or delayed packages due to incorrect or incomplete addresses. If a package is returned to us, but can contact shipper when tracking information come out

Lost or Stolen Packages

We are not responsible for lost or stolen packages once the order has been marked as delivered by the carrier. If you believe your package is lost, please contact the carrier directly with your tracking number.